Wishbox
What is Wishbox?
Wishbox is a virtual front desk & concierge app that allows contactless check-in & check-out, instant communication with your guests via text message, WhatsApp or e-mail.
The customizable guest app provides guests with up-to-date information and can help you upsell local services (such as late check-out’s, taxis & excursions), as well as sharing important information about your property.
What's in it ?
features
Online Check-in
Manage your check-in remotely & before your guest arrives while collecting all of the necessary paperwork (Passport, IDs, Drivers Licences etc). Have rental agreements that need to be signed before check-in? No problem – do it all on-line & remotely!
Upsells
Provide a more complete service to your guests while improving your earning potential by offering ancillary products such as taxi transfers or excursions. You can offer services from you own providers or tap into a marketplace of providers. Easy!
Online Check-out
Make change-over day a breeze with the Wishbox check-out wizard; with automated room settlement and smart reviewing tools. Also, have no same-day arrivals or have late arrivals? Then automatically offer departing guests the option to pay for a late check-out.
Automation
Easily automate communications that work with eviivo suite to identify opportunities for early check-in or room upgrades, and send customized arrival communications through e-mail, Whatsapp or text message.
Guest App
Keep your guests in-the-know with a web-based app that’s fully customizable and automatically translated into your guests preferred language! The app also allows your guests to chat with your team while on the move. Helping you to offer great service while not being on-site all of the time.
How does it integrate with eviivo?
Wishbox has a direct connection to the eviivo diary. This allows us to share all of your booking information in real-time. This connectivity allows for a seamless experience across the two platforms.