This is an exciting opportunity for an ambitious and intelligent graduate or junior looking for a career opportunity in a fast growing Cloud business aimed at small hotels, B&Bs and quirky accommodation providers using our software and services. Working within the R&D department it would suit someone passionate about building solutions that make complex problems simple and that can allow non-technical users to understand and embrace our technology by creating training materials and documentation. As part of the product team you will also be exposed and have input to new functionality being built. This is a fast paced environment and the ability to multi-task and work under pressure is essential.

Responsibilities:

  • Documenting new features of the product, in eviivo’s online help, in a way that is understandable to busy non-technical users
  • Design and implement interactive guides and walk-throughs within the product
  • Directly manage and own the translation process, working with international teams
  • Participate in the testing of the product and the development of test scenarios in order to understand better what needs to be documented
  • Participate in the design of upcoming functionality especially with regards to UI.
  • Work with other senior staff at eviivo and analyse online screen captures to better understand which areas require improved training or help

Professional & Personal Requirements:

  • Top class degree from a recognised University, with a preference for someone with a linguistics or computer science degree
  • Excellent spoken and written English with a passion for the written word and ability to translate complex ideas into simple concepts
  • Candidates must be ambitious, keen to continually self-improve and learn, including studying in your own personal time to further your technical competences
  • Successful candidates will have the opportunity to evolve into a formal Product Design or Technical role over a couple of years, or build a larger international documentation team
  • Understanding how something works is not enough for you, you also want to understand why

Desired Skills

  • A working knowledge of German, Spanish or Italian is a bonus
  • Exposure to WordPress
  • Basic HTML understanding

TO APPLY FOR THIS ROLE YOU MUST BE ELIGIBLE TO WORK IN THE UK

To apply for this position please email our HR team with a copy of your CV and put the job title in the subject line.