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We are hosting a series of supportive webinars so that together we can rise above these challenging times.

Our webinars are a platform for hosts and hoteliers to share ideas, tips and suggestions to help everyone cope with this pandemic, as businesses and as individuals.

Each week, our team of in-house experts and knowledgeable guests cover all the latest developments around COVID-19 that you need to be aware of in order to safeguard your business as much as possible from the crisis. We also highlight the actions you can take right now to get your business in the best possible position for capturing bookings when demand finally returns – and it will!

On our next webinar:

Wednesday, May 13th 

Guests will want to be sure that their accommodation is safe, and that means clean. But how do you ensure your property meets expectations, and how can you show it?

Join our next webinar to hear from our panel on what properties need to consider for their ‘new normal’ cleaning regimes and how to implement practical changes.

Join us @ 10AM (CDT) – to register click here.

Upcoming Share Sessions

Join us every Wednesday for updates on the latest news, plus shared ideas from B&Bs, hotels, cottages and apartments to help your business. We’ll post the contents for each session in advance, above:

  • May 13th – how clean is your property?
  • May 20th – recovery planning

Plus, if you are an eviivo customer, don’t miss our vital Masterclass videos, helping you get the most from your eviivo suite.

Past Webinar Sessions

Missed our webinars? Don’t worry you can access them all below!

On webinar 6 from April 29, 2020:

Our guests this week were Jason Jones, of Boscudle Manor, near St Austell, who took ownership of his property just before lockdown and is now preparing to open under very different circumstances.

Charlotte Goy, Interim CEO at Visit Lincoln joined us to talk about how the organisation is supporting its members across Lincolnshire with targeted help and advice and how the city is planning for when it can welcome visitors once again.

And Liam Walsh & Christy Doherty of Station  B&B and Bridge B&B in Derry/Londonderry discussed accommodating vulnerable guests what future visitors will be looking for, such as cleaning certification.

On webinar 5 from April 22, 2020:

Guest contributors this week included Gill Craddock, of Mill Croft B&B, Goathland, who  created a Change.org petition to campaign for financial support for B&B paying council tax, not business rates.

Gill was joined by Michael Smout, Head of Marketing at the Family Holiday Association, eviivo’s charity partner, to talk about how to get involved in The 2.6 Challenge.

Plus, Penny & Gary Lowen, of Gleneagles Guesthouse, Southend-on-Sea talked about their success in setting up an afternoon tea delivery service!

On webinar 4 from April 15, 2020:

This weeks’ webinar guests included Hillary Lindon, of Church Villa, Chesterfield, to talk about the key workers staying with her and tips to adapt to their requirements.

Claire Smith, B&B owner and Chair of Stay Blackpool explained how the organisation is helping members to deal collectively with coronavirus by offering advice and support, and how the usually busy resort was dealing with a lack of visitors.

Finally, Birgit Drixelius-Benjamin from The Blacksmiths Arms, near Lewis talked about the innovative ways they are continuing to serve their pub guests.

On webinar 3 from April 8, 2020:

We were pleased to welcome to this webinar Chris Heayns, of Mill Meadow, Taunton to talk about the key worker guests staying at his self-catering cottages, and how Visit Somerset (of which Chris is a Board member) is supporting local tourism businesses.

Experienced AA hotel inspector, Paul Hackett, provided useful advice on how to focus on quality improvements during lockdown and Janette Likeman, Graysonside , Cockermouth spoke about how her business is coping during the coronavirus crisis.

On webinar 2 from April 1, 2020:

Joining us this week w from as Gill Jones of Amber House, Arelwas, talking about the changes she has made to her B&B business to accommodate key workers.

We were also joined by Anne MacDonald, of The Spey, Grantown-on-Spey, discussing how she is using this period of time without guests to effectively make changes to her business, identifying new suppliers and looking at new ideas.

On webinar 1 from March 25, 2020:

For our first webinars we were pleased to introduce David Weston, Chair of the B&B Association. David updated on his involvement on the Tourism Industry Council (TIC) and discussions with the Tourism Minister and the Department of Culture Media & Sport to ensure B&Bs are represented in Government considerations. David joins us every week for up to the minute updates on developments