Research shows that when it comes to reviews, properties in the independent accommodation sector significantly outscore the chain hotels in the area. The Outstanding Host Award is designed to recognise the business, owners, managers and/or hosts who not only go the extra mile, but also exceed expectations for their guests and can demonstrate the building of a service culture throughout the operation of the accommodation.
Parkers House B&B
County Kerry, Ireland
Kiltariff Hall Country House
County Down, Northern Ireland
Lauren & Keith Elstob
The Blue Bell Inn at Crookham
The submission will prove how they have exceeded expectations for their guests, perhaps demonstrated through online reviews or how they made sacrifices for their staff and property to continue thriving through the pandemic.
Outstanding Host Award 2022 Judges
Sam Chance is currently the Marketing Director at Montgomery Group, organisers of the UK’s leading food, drink & hospitality events including Independent Hotel Show, HRC, IFE and Speciality & Fine Food Fair. A Hospitality Action Ambassador, Sam has more then 12 years of marketing experience in travel and hospitality and prides himself on fully understanding the needs of the hotel industry.
Helena is CEO of B&B Ireland, the national development and promotional organisition for the B&B sector across Ireland. She is a tourism professional with over 20 years’ experience in the strategic development of Irish tourism, with a particular focus on the promotion of Ireland’s diverse range of independent accommodation in international markets.
Sophie is CEO of Stay in a Pub, the UK’s leading online promoter of pub accommodation. Having joined as Senior Marketing Consultant in 2019, she was integral to the launch of a new bookable website before taking over as CEO in 2020 to lead a highly successful crowdfunding campaign. With more than 30 years’ experience in marketing and communications, Sophie is passionate about the unique heritage and hospitality of the great British pub.