UK vacation rental operators and property management companies are facing a more complex, fast-moving market, than ever before.
New insights from the Key Data Winter 2025 UK Index highlights key trends affecting pricing, demand, booking behaviour, and distribution. Understanding these shifts, and how to respond, is essential for protecting revenue, margins, and long-term growth.
1. ADR is driving revenue growth (even when occupancy is soft)
The report highlights ADR as a key driver of revenue growth, with late-year gains of +4–7% YoY helping sustain RevPAR, even where occupancy weakens. This signals a market where rate discipline and smarter pricing decisions matter more than ever. Especially in shoulder and winter periods where demand is uneven and operators can’t rely on volume alone.
Win in a price-driven market with better pricing control and faster execution
When ADR is the key lever, the advantage goes to businesses that can change rates quickly, consistently, and at scale. eviivo supports bulk pricing actions, promo and rule-based tactics, and portfolio-wide control designed for multi-everything operations (multiple units, properties, and teams). That’s exactly what you need when demand softens but rates must stay disciplined.
When ADR becomes the primary revenue lever, visibility matters as much as control. See how eviivo Performance Manager gives operators clear insight into pricing performance, occupancy, and channel mix. This helps make teams faster, and more confident, on pricing decisions.
2. Demand is stabilising, but confidence is uneven
The UK STR market is described as stabilising yet softening, with the Key Data Demand Index slipping to -0.01 in November and showing a month-over-month decline. This suggests booking intent is potentially reactive to price/value, timing, and channel visibility. Operators need tighter control over distribution and more responsive revenue tactics.
Respond to uneven demand by staying agile across channels
In an environment where confidence fluctuates and booking momentum is uneven, your PMS and channel manager must keep you nimble:
- update availability instantly
- enforce restrictions/close-outs when needed
- avoid double bookings and outdated listings
- adjust channel strategy without “extranet hopping”
eviivo’s approach emphasises depth and operational control, so teams can act centrally rather than firefight channel-by-channel.
In a volatile demand environment, speed and consistency across channels are essential. Explore how eviivo Channel Manager helps operators respond quickly to changing conditions without constant extranet work, thanks to the deepest. most fluid connections to OTAs.
3. Shorter stays are now a sustained behaviour shift
Guest behaviour trends show shorter stays continuing through 2025, which means fewer nights per booking and potentially more turnover. This puts pressure on margins, housekeeping scheduling, and profitability per stay. Operators must work harder to protect revenue with better upsells, pricing rules, and stay-length strategies.
Protect profitability when stays get shorter
Shorter stays can mean:
- higher operational cost per occupied night
- more cleaning turns
- more guest communication touchpoints
- greater risk of calendar “gaps”
To protect profitability, operators need to:
- encourage longer stays (minimum-stay rules in peak periods, targeted promos in shoulder)
- increase revenue per booking (extras, fees, packages)
- reduce admin time per reservation through automation and templated workflows
eviivo is built around simplifying these workflows inside one system, so you’re not adding more tools to fix margin pressure.
As shorter stays put pressure on margins, operators need smarter ways to fill gaps and encourage longer bookings. This is where eviivo Promo Manager helps teams create targeted offers that drive demand into the right dates, without compromising overall pricing strategy.
4. Booking windows are shortening (more last-minute bookings)
The report shows shorter lead times persist, with booking windows consistently down year-over-year. That reduces forecasting visibility and forces operators to compete in a more last-minute environment. In such a climate pricing, availability accuracy, and fast guest responses can make or break conversion. It also creates opportunity for smart late-booking strategies if your PMS can execute quickly.
Capture late-bookers with speed, accuracy, and instant guest answers
When booking windows compress, the guest journey becomes more immediate:
- guests compare faster
- they message more
- they expect instant replies
- they abandon slow, confusing booking flows
This is where eviivo’s guest communications capabilities, including AI-powered assistance (AI Concierge) help teams respond quickly and consistently. This reduces missed opportunities and improves the odds that last-minute shoppers convert. It’s not about replacing good old hospitality, it’s about removing bottlenecks when time-to-respond matters.
In a last-minute booking market, response speed can make the difference between conversion and abandonment. Discover how eviivo Guest Manager, including AI-powered assistance, helps teams respond faster and more consistently.
5. OTAs asserting themselves and gaining influence
Key Data’s distribution analysis shows direct share falling, reservations from 53% to 45% and revenue from 59% to 52%, while Airbnb and Booking.com gain share. Direct still remains the most profitable channel, but the trend signals a need for stronger conversion, loyalty, and channel strategy, without losing control to third parties.
Reverse direct share decline with a stronger direct booking experience
With direct share being squeezed and OTAs gaining influence, operators need two things at once:
- stay visible and competitive on OTAs, without drowning in manual admin
- rebuild direct performance (conversion, loyalty, repeat stays)
eviivo supports the direct channel with an integrated website/booking engine approach, while also enabling multi-channel distribution management from one place, through the deep connections to OTAs. This combination is exactly what businesses need when the market shifts toward third-party platforms but margins demand a direct strategy.
As OTA influence grows, strengthening the direct channel becomes increasingly important. Find out how eviivo Website Manager supports a seamless, commission-free booking experience that helps operators compete more effectively.
Conclusion: Turning market pressure into an advantage
Together, these trends point to a clear reality for vacation rental operators and property management companies: the market is becoming more price-driven, more last-minute, and more channel-dependent. While shorter stays continue to put pressure on time, teams, and margins.
The operators who succeed won’t be the ones with the most tools. They’ll be the ones with the most control, delivered in the fewest clicks, across pricing, distribution, guest communication, and direct bookings.
In a market like this, the right technology doesn’t just support your business, it helps you stay confident, agile, and ahead.