Taking your guest relations and communications to the next level.
The quick path to success is to give your guests an unforgettable experience and encourage word of mouth. Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.
Know Your Guests
Keep track of all your guest information in one place, and understand their lifetime value.
Enriched Guest Profiles
Use Member IDs and your own custom data to enrich guest information, and obtain their consent online under GDPR.
Nurture VIP Guests
Understand your most important guests’ preferences and give them targeted offers and privileges via your website.
Collect Guest Reviews
Use our drag and drop mail designer to customise all guest communications, and truly reflect the character and personality of your business.
Pre-Arrival Emails
Email guests automatically ahead of their stay, with useful information and clear check-in instructions (directions, access codes, menus, points of interest etc.).
Do It Your Way
Email guests automatically after their stay, to collect feedback and great reviews, or just to thank them for their visit.
Keep In Touch
Use our guest report to create GDPR compliant marketing lists, for immediate use with SendinBlue’s or MailChimp’s free mass-mailing tool.
Offer a frictionless check-in / check-out experience, from a distance via a link you can share through SMS, WhatsApp or email.
Contactless Check-out
Allow guests to review their bill and check-out via their mobile.
Contactless Deposits
Collect deposits or safety deposits remotely and securely at any time prior to arrival.
Contactless Check-In
Print registration cards in one click and generate the relevant compliance reports automatically (European statistics, Police reports, Safety Regulations).
One-Click Registration Cards
See what our customers think of Guest Manager
Click on each logo to see how eviivo works with all the leading online travel agencies
Why eviivo?
We’re so much more than software. And here's why we would very much like to work with you.
Training
Your success matters. When you come on board we give you free training, and stay with you until you’re comfortable and everything’s running smoothly.
Support
You can count on us seven days a week. We offer free support via live chat, the web and by phone. You can get in touch with just one click.
A Vibrant Community
Become part of eviivo’s vibrant global community - be unique, do business your way, and tell your story to the world!
Free Press Coverage
We sponsor The International Week of the Host, fund major awards for independent hosts and ran the Stay for Heroes program through the entire covid lockdown.
Expert Knowledge
Our people have spent years in the business, learning best practices from leading brands. We know hospitality and technology inside and out, and we love sharing our knowledge with you.
Exclusive Offers
Receive free access to eviivo’s Marketplace, with exclusive discounts and special offers from hotel suppliers and leading brands.
Open Partnerships
We are part of an integrated ecosystem of related booking technologies & platforms. Always happy to partner to make life easier for you.
eviivo Suite
Take your guest experiences to the next level with our
award-winning property management system
Property Manager
A beautifully designed planner and a multi-media library to manage everything on any device.
Website Manager
A stunning website to showcase your property. Mobile and SEO friendly with customisable booking pages.
Channel Manager
Fully automated update of all major travel sites: rates, availability, promos, amenities, extras & policies.
Promo Manager
Exclusive packages, early bird, late availability, promo codes, and dynamic price rules. Ultimate flexibility.
Guest Manager
Drag-and-drop mail designer to automate personalised guest communications. Collect reviews & preferences.
Performance Manager
Business insights at your fingertips, easy-to-read graphics, invaluable snapshots and an interactive cleaning dashboard.
Payment Manager
Secure card processing with Level 1 PCI Compliance. Automated collection and contactless check-in/out.
Owner Manager
Trust accounting with the automatic consolidation of bookings, charges and booking fees that you need to pass on to owners.
Want to find out more?
Sign up for a short demonstration from one of our friendly experts.
They’ll get you started, with your first 30 days free!