Taking your guest relations and communications to the next level
The quick path to success is to give your guests an unforgettable experience and encourage word of mouth. Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.
The complete Property & Guest Management Software
Know Your Guests
Keep track of all your guest information in one place, and understand their lifetime value.
Enriched Guest Profiles
Use Member IDs and your own custom data to enrich guest information, and obtain their consent online under GDPR.
Nurture VIP Guests
Understand your most important guests’ preferences and give them targeted offers and privileges via your website.
Collect Guest Reviews
Collect guest reviews and control whether or not to display them on your website.
Do It Your Way
Use our drag and drop mail designer to customise all guest communications, and truly reflect the character and personality of your business.
Email guests automatically ahead of their stay, with useful information and clear check-in instructions (directions, access codes, menus, points of interest etc.).
Email guests automatically after their stay, to collect feedback and great reviews, or just to thank them for their visit.
Keep In Touch
Use our guest report to create GDPR compliant marketing lists, for immediate use with SendinBlue’s or MailChimp’s free mass-mailing tool.
Offer a frictionless check-in / check-out experience, from a distance via a link you can share through SMS, WhatsApp or email.
Allow guests to review their bill and check-out via their mobile.
Collect deposits or safety deposits remotely and securely at any time prior to arrival.
One-Click Registration Cards
Print registration cards in one click and generate the relevant compliance reports automatically (European statistics, Police reports, Safety Regulations).
See what our customers think of Guest Manager
We’re so much more than software. And here's why we would very much like to work with you.
Your success matters. When you come on board we give you free training, and stay with you until you’re comfortable and everything’s running smoothly.
You can count on us seven days a week. We offer free support via live chat, the web and by phone. You can get in touch with just one click.
A Vibrant Community
Become part of eviivo’s vibrant global community - be unique, do business your way, and tell your story to the world!
Free Press Coverage
We sponsor The International Week of the Host, fund major awards for independent hosts and ran the Stay for Heroes program through the entire covid lockdown.
Our people have spent years in the business, learning best practices from leading brands. We know hospitality and technology inside and out, and we love sharing our knowledge with you.
Receive free access to eviivo’s Marketplace, with exclusive discounts and special offers from hotel suppliers and leading brands.
We are part of an integrated ecosystem of related booking technologies & platforms. Always happy to partner to make life easier for you.
Inspiring hospitality management software. Explore its deep, rich, innovative feature set.
A beautifully designed planner and a multi-media library to manage everything on any device.
A stunning website to showcase your property. Mobile and SEO friendly with customisable booking pages.
Fully automated update of all major travel sites: rates, availability, promos, amenities, extras & policies.
Exclusive packages, early bird, late availability, promo codes, and dynamic price rules. Ultimate flexibility.
Drag-and-drop mail designer to automate personalised guest communications. Collect reviews & preferences.
Business insights at your fingertips, easy-to-read graphics, invaluable snapshots and an interactive cleaning dashboard.