Wishbox
What is Wishbox?
Wishbox is a virtual front desk & concierge app that enables contactless check-in & check-out, as well as instant communication with your guests via text message, WhatsApp or e-mail.
The customisable guest app provides guests with up-to-date information, and can help you upsell local services (such as late check-outs, taxis & tours), as well as sharing important information about your property.
What's in it ?
Features
Online Check-in
Manage your check-in remotely & before your guest arrives while collecting all of the necessary paperwork (Passport, IDs, Driver Licences etc). Have rental agreements that need to be signed before check-in? No problem – do it all online & remotely!
Upsells
Provide a more complete service to your guests while improving your earning potential by offering ancillary products such as taxi transfers or tours. You can offer services from your own providers or tap into a marketplace of providers. Easy!
Online Check-out
Make change-over day a breeze with the Wishbox check-out wizard, offering automated room settlement and smart reviewing tools. No same-day arrivals or late arrivals? Then automatically offer departing guests the option to pay for a late check-out.
Automation
Easily automate communications that work with eviivo suite to identify opportunities for early check-in or room upgrades, and send customised arrival communications via e-mail, WhatsApp or text message.
Guest App
Keep your guests in-the-know with a web-based app that’s fully customisable and automatically translated into your guests’ preferred language! The app also allows your guests to chat with your team while on the move, so you can offer great service without being on-site all the time.
How does it integrate with eviivo?
Wishbox has a direct connection to the eviivo diary. This allows us to share all your booking information in real-time. This connectivity allows for a seamless experience across the two platforms.