Smart Pricing Pt. 4: How to Use Promotions and Packages to Drive Direct Bookings

Trade Secrets | Making a Profit

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Part 4 of eviivo’s Smart Pricing Series 

Why promotions aren’t just about discounts

In hospitality, promotions are often misunderstood. More than slashing prices, they’re about adding value, filling gaps, and attracting the right guests at the right time. 

For independent hotels, B&Bs and vacation rentals, smart promotions can increase occupancy and reduce reliance on OTAs – without cutting into profit margins. 

This edition of eviivo’s Smart Pricing series explores how to design effective offers and packages using your Property Management System (PMS). 

What are hotel and vacation rental promotions?

Definition: 
Promotions are temporary or recurring rate offers designed to influence guest booking behavior – such as encouraging early bookings, longer stays, or direct reservations. 

Why they matter: 
The right promotion can: 

  • Boost business in slow periods without damaging your rate structure 
  • Encourage guests to choose longer stays, enhancing profit and reducing operating costs 
  • Build customer loyalty by rewarding returning guests 
  • Drive more direct bookings  

What are some of the most popular types of promotions?

Reward guests who book weeks or months in advance with a small discount or value add (like free breakfast or parking).  

1. Early bird offers

This type of promotion: 

  • Improves cash flow and forecasting accuracy 
  • Can help boost your rankings on OTAs 
  • Works especially well for seasonal destinations 

Did you know?: Early booking discounts rank as the most appealing promotion type for both hotel and vacation rental guests in Expedia’s 2025 Traveler Value Index. 

2. Last-minute deals

Fill late availability quickly by discounting rooms that are not booked close to the check-in date.  

Keep these deals limited to specific room types or date ranges to maintain their perceived value.  

We recommend prioritizing early bird offers over late availability ones, as many late bookers are willing to pay higher prices. 

3. Long-stay discounts

Encourage guests to extend their trip with a discount that increases in line with the length of stay.  

Example: Stay 5 nights, save 10%. 

This promotion type is ideal for vacation rentals or shoulder-season stays, as it helps reduce changeover costs and boost revenue per booking. 

4. Packages and add-ons

Bundle rooms and extras into one offer, granting a discount on the combined package. 

Examples: 

  • Romantic Getaway Package (room, dinner, champagne) 
  • Family Staycation (room, breakfast, attraction tickets) 

These packages highlight your unique guest experience and make direct booking more attractive if offered exclusively on your website. 

5. Loyalty or repeat guest offers

Reward returning guests with exclusive promo codes and/or special rates.  

This is another effective way to drive direct bookings and compete with OTA loyalty programs. Promo codes can also be used to track the effectiveness of your email and ad campaigns. 

How can eviivo Suite’s Promo Manager help?

Promo Manager allows you to choose from a wide range of promotions and packages, all easily managed from within your PMS:  

  • Set duration-based offers (e.g. “Stay 3 nights, get 10% off”) 
  • Add advance-purchase or early-booking discounts 
  • Run flash promotions for limited periods 
  • Offer opaque deals (only visible when unlocked by the recipient) 
  • Bundle extras or packages that appear on your direct booking pages 

You have the flexibility to run a given promotion on all channels, send it directly to select OTA partners, or save it exclusively for your website to drive direct bookings. 

Example: 
If you run a rural inn and want to boost winter occupancy, you can create a “Cozy Weekend Getaway” package with dinner and late checkout – available only through your direct website. Promo Manager will ensure the offer remains bookable only for the dates you specify.  

How do promotions drive more direct bookings?

When guests see an appealing offer available directly – and exclusively – on your website, they’re more likely to book there rather than through an OTA. 

Direct promotions help you: 

  • Showcase exclusive benefits and experiences (e.g. free upgrades, late check-out) 
  • Keep full control of your pricing and guest relationships 
  • Avoid OTA commissions while demonstrating added value to guests  

Pro Tip: To boost direct repeat business, include a promo code on your post-stay thank-you emails encouraging guests to book directly next time. 

How often should I run promotions?

Balance is key. Too many offers can dilute your brand, while too few can leave occupancy gaps. 

Use your PMS’s reporting capabilities to identify periods of lower demand and schedule targeted promotions to run at those times. 

Example: 
If your booking data shows a midweek slowdown in March, create a short-term offer like “Stay 2 nights, get the 3rd night free” that runs only for those specific dates. 

Common pricing mistakes to avoid

  • Relying on OTAs for all your promotional activity 
  • Offering heavy discounts that undercut your base rate 
  • Forgetting to set an end date for short-term deals 
  • Running too many overlapping promos that confuse guests  

Key takeaway

The smartest promotions aren’t random – they’re rooted in your data. 

By using your PMS insights to plan promos and your promotional management software to execute them, you can fill gaps, reward loyal guests, and grow your direct bookings – without endless manual work. 

Want to learn more about pricing and promotions?

Download your FREE copy of eviivo’s pricing white paper. This guide explores each of the above promo options in more detail – and shows you how to factor them into your overall pricing strategy. 

Coming Up Next in the Smart Pricing Series 

drive direct bookings early bird offers eviivo Suite flash promos hospitality marketing hotel promotions long-stay discounts packages promo manager vacation rental offers

Learn how to build an effective pricing strategy

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