The smoothest, timeliest
guest communications
AI-powered eviivo Concierge can instantly address every single online guest enquiry, so you’ll never miss a beat – or a booking – again, whether you’re available or not.
Manage all guest messages, regardless of their source (email, Booking.com, Airbnb, Vrbo, Expedia or Concierge), from one single unified inbox – anytime, anywhere, on any device.
From booking confirmations to gentle payment reminders, and pre-arrival check-in instructions to rental agreements – anticipate your guests’ needs throughout their booking journey by sending timely, fully automated communications from beautiful custom templates.
Automated payment collection:
Get paid sooner, effortlessly
No more wasted time processing payments manually. eviivo allows you to automate payments completely and/or schedule payment request emails at specific times.
Collect or pre-authorise payments for bookings, fees, deposits and/or extras – wherever, however and whenever you please.
Do it all with total peace of mind thanks to eviivo’s full native Level 1 PCI compliance, and at competitive rates – we work with 1000’s of banks and payment service providers (PSPs).
Save time on check-out,
however you manage it . . .
Seamless, contactless
check-in and check-out
Ensure no guest is ever left waiting. Use eviivo to set up
pre-arrival check-in instructions and access codes,
or pre-departure invoices and payment instructions.
One-click guest statements
and tax invoices
Print or email branded, personalised invoices or statements in just one click. It’s that easy.
Leave nothing unaccounted for. With our multilingual and multi-currency platform, you can run your books in two currencies at once, and generate a full trial balance automatically at every check-out.
Now guests can review their stay fully itemised at your price (not the OTA’s discounted wholesale price!), with a credit line to identify what they paid the OTA.
Grow your reputation
the smart way
Automate post-stay emails to request that your guests leave a review, and start gathering the glowing feedback that attracts more business.
Decide which reviews you want to publish, or set reviews to automatically show up on your website and key channels.
One powerful platform.
Fresh. Innovative. Complete.
How can a tangled web of integrations ever get the job done?
With eviivo, there is less to learn, less to buy, less to worry about.
And you get more done, faster.