How eviivo Suite™ has helped bring the best of traditional American hospitality into the digital age

This 12-room B&B, located on Boston’s prestigious Commonwealth Avenue, combines historic charm with modern hospitality. It is managed by Cara, who provides a “white-glove” experience to guests, meeting the expectations of today’s travellers while preserving the property’s old-world allure. 

Before using eviivo, Cara’s team managed bookings manually and focused on capturing direct bookings via the B&B’s website. However, they realised that the lack of OTA visibility limited their reach, while the manual handling of bookings was too time-consuming. The team needed a solution to: 

eviivo Suite provided Cara’s team with a streamlined platform for managing bookings and guests: 

Since adopting eviivo, the B&B has seen remarkable improvements: 

With eviivo, Cara has grown her B&B’s bookings, revenue, and online reputation, while gaining time to focus on delivering its renowned white-glove service. As the B&B enters its 134th year, eviivo continues to support its success, ensuring a bright future for this historic property.