Running a busy hotel doesn’t have to be so complicated.
eviivo Suite™ brings together the essential tools your team needs,
simplifying everything from the front desk to housekeeping, distribution to payments.
Streamline operations, grow revenue effortlessly, and power seamless guest journeys
with PMS software that puts AI and automation to work for your hotel.
From luxury groups to local gems: See how hotels go further, faster with eviivo
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Award-winning property management system.
Trusted by 28,000+ accommodations worldwide.
Reimagine the front desk
eviivo combines an intuitive interface with all-in-one automation
to make the front desk faster and more efficient.
Less stress for staff, better experiences for guests.
Simplify hotel reservation management
To reduce front desk friction, staff need at-a-glance visibility and centralised control of all rooms and reservations.
With eviivo, they can manage every aspect of any booking from one color-coded, multi-channel calendar – easily filterable, searchable, and with customisable view options for
maximum convenience.
Power exceptional guest experiences
eviivo’s tools help you strike the right balance between high-touch and high-tech.
Give your team more time to spend on guests with eviivo’s 24/7 AI Concierge and integrate conversations from all sources in one unified inbox.
Level up your guest engagement.
Build rich profiles for personalisation, reach out instantly with WhatsApp and SMS messaging, and speed up responses with multi-lingual AI replies. Automate communications at every step – from booking confirmations to post-stay review requests – and delight guests with no extra effort.
Frictionless check-in and check-out
Nobody likes a queue at reception.
eviivo supports seamless self check-in and check-out, reducing pressure on staff and offering more options for guests.
Manage all your hotel smart locks from one device dashboard, and send door codes to guests automatically – for frictionless arrivals that help free up the front desk.
Speed up traditional check-in/out with one-click invoices or guest statements and automated payment processing. Faster, smoother, and sure to leave a great impression.
Achieve remarkable RevPAR
Whatever your hotel business looks like, run it as profitably as possible
with eviivo’s hotel revenue optimisation software and unmatched payment automation.
Increase direct bookings and
grow revenue
Use eviivo’s hotel booking engine to capture commission-free direct bookings effortlessly. Secure the booking, then upsell extras at any point during the guest journey
– including mid-stay!
There’s more. Looking to optimise revenue, boost occupancy, or fill gaps automatically? Let eviivo’s built-in AI pricing engine update rates in real time. Eager to drive new and repeat business? Choose from a host of integrated promotional tools.
Control your cash flows
with automated payments
eviivo’s embedded payment processing is fast, frictionless and 100% secure. Improve cash flows by automating payments for bookings, deposits and extras on your preferred schedule, regardless of the booking source.
Give guests more choice. Accept payments in any currency and from most preferred methods – including all major cards and payment wallets.
Protect your revenue as it grows with PCI-compliant and 3D Secure transactions. Failed payments are flagged instantly, while automated pre-authorisation reduces chargebacks and card declines.
Cut costs, not corners
Streamline your operations without compromising on service.
eviivo’s automation slashes manual tasks, reducing errors while enhancing efficiency.
Save countless hours on distribution
Stop wasting resources on endless extranet updates. eviivo’s award-winning hotel channel manager automatically synchronises the following across the major booking channels:
- Availability
- Rates
- Photos, descriptions, amenities
- T&Cs
- Taxes, fees, and extras
- Policies
Put your hotel where your audience is. No errors, no overbookings – just full control from one platform.
Looking to capture business beyond the OTAs? eviivo’s seamless serviced Global Distribution System (GDS) solution helps you reach high-value corporate travelers without the hard work.
Smarter housekeeping
and maintenance
Run your hotel’s ground operations more efficiently, from changeovers to maintenance tasks.
eviivo’s Cleaning Dashboard lets you automate housekeeping rotas and cleaning alerts according to your predefined rules. Available on eviivo Mobile™, it transforms collaboration, enabling two-way communication and real-time updates from anywhere on the floor.
Turn data into decisions
Whether you’re a boutique property or a 300-room hotel, eviivo provides the insights you need to grow.
Monitor what matters most: ADR, RevPAR
and occupancy. Track performance instantly with clear dashboard views covering demand trends, channel results, booking windows and revenue growth.
Dive deeper: leverage the market’s most comprehensive custom report writer for the smartest decision-making.
Keep track of every transaction.
eviivo’s automated trial balances and reconciliations speed up month-end bookkeeping.
FAQs
How does eviivo help me drive more profitable bookings?
eviivo helps you attract more guests and keep more of the revenue from each stay.
You can capture commission-free direct bookings through your own booking engine, while still distributing rooms across major OTAs from one place. At the same time, you can increase booking value by selling extras like upgrades, breakfast, or late check-out throughout the guest journey.
With the ability to automate promotions, packages, and pricing rules in advance, you’re always enhancing performance without constant manual input.
The benefit: More direct bookings, higher-value stays, and stronger margins – without increasing your workload.
How does eviivo use AI to save time, cut costs, and grow bookings?
eviivo uses embedded AI across your operation as a built-in growth and efficiency engine.
eviivo Concierge is your 24/7 digital ally. It handles website inquiries around the clock, turning web visitors into bookers while saving valuable hours for your team. It’s like an extra-reliable employee who never sleeps – so you never miss a booking opportunity.
At the same time, AI pricing continuously analyzes demand and updates your rates in real time. With eviivo’s explainable AI and pricing configuration goals, you don’t just automate pricing – you understand why rates change and keep the ability to override price recommendations at any time. This means you stay in control while improving performance.
eviivo’s AI tools also eliminate time-consuming manual work:
The AI Prompter generates ready-made, high-quality property descriptions in seconds – improving your listings and helping you rank higher
The AI Translator instantly converts your content into multiple languages, so you can reach and convert international guests with ease
The benefit: Lower staffing pressure, faster content creation, smarter pricing, and more bookings – all powered by AI working behind the scenes.
How does eviivo simplify managing OTAs and distribution?
eviivo Suite’s Channel Manager connects you to the most important global booking platforms and keeps everything synchronized automatically.
Rather than offering hundreds of low-value connections, eviivo focuses on deeper, fully automated integrations that synchronize everything that matters:
- Availability
- Rates
- Inventory
- Descriptions
- Photos (including assigning images to specific room types and spaces)
- Amenities
- Policies and taxes
- Payments
- Promotions
- Extras and fees
- Guest messages and reviews
Any update you make in eviivo Suite is pushed instantly across all channels – no extranets, no duplication, no delays.
The benefit: Total control, zero manual updates, and consistent, high-quality listings everywhere your guests are searching – without the risk of errors or overbookings.
How does eviivo improve guest experience while reducing front desk pressure?
eviivo Suite combines automation with flexible guest journey tools to create seamless, modern experiences.
Guests receive automated confirmations, payment requests, and check-in instructions, while self check-in and smart lock integrations allow for smooth, contactless arrivals.
Your team manages all guest communication from one place and can personalize service using rich guest profiles – without increasing workload.
The benefit: Faster service, fewer queues, and consistently great guest experiences – even with leaner teams.
How does eviivo help me understand performance and stay in control of my finances?
eviivo Suite gives you complete visibility into your hotel’s performance, so you always know what’s working and where to improve.
You can monitor key metrics like ADR, RevPAR, and occupancy in real time, with clear dashboards showing demand trends, channel performance, booking windows, and revenue growth.
For deeper insights, advanced custom reporting tools let you analyze your data your way, while automated trial balances and reconciliations simplify month-end and keep everything accurate.
The benefit: Clear insights, faster reporting, and full financial control – helping you make smarter decisions and grow with confidence.