Mr & Mrs Smith Channel Manager

Seamless luxury distribution for the world’s most inspiring stays

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What’s so special about the eviivo – Mr & Mrs Smith connection?

If your property is part of the Mr & Mrs Smith Collection, you’ve earned your place among the world’s most inspiring stays. 

Take that recognition further with eviivo Suite™ – the award-winning platform for boutique, luxury and independent accommodation providers. 

Together, Mr & Mrs Smith and eviivo empower you to reach the world’s most discerning travel audiences, while managing everything from one simple dashboard: 

  • Automatically share live rates and availability with Mr & Mrs Smith and receive bookings directly into eviivo Suite
  • See new ‘Smith’ bookings appear instantly in your eviivo planner 
  • Handle deposits, cancellations and payments securely through eviivo’s Payment Manager 
  • Manage every channel – from boutique collections to major OTAs and GDSs – in one place 
  • Save time, cut admin, and stay focused on your guests 

What we synchronise with Mr & Mrs Smith

Bookings

Availability

Rates

Why connect to Mr & Mrs Smith via eviivo?

The world’s leading boutique hotel collection, Mr & Mrs Smith is synonymous with luxury – an invitation-only travel club trusted by more than one million members. Every property is personally selected for individuality, authenticity, and flair. 

eviivo Suite is the technology that complements that prestige, unifying every booking, policy, payment, and update in one intuitive platform. 

Together, we bring you: 

  • Prestige + performance: The cachet of Mr & Mrs Smith, powered by eviivo’s award-winning automation. 
  • Curated visibility: Reach travellers who actively seek design-led, story-driven stays. 
  • Total control: Manage rates, availability and bookings seamlessly across platforms. 
  • Peace of mind: Keep everything in sync without the manual work. 

Not yet part of the Mr & Mrs Smith Collection? 

If your property has genuine character and tells a story — through its architecture, interiors or personalisation — it could be the perfect fit. 

Here’s how to join: 

  1. Review the criteria: Visit curation.mrandmrssmith.com
  2. Apply for curation: Submit your details and showcase what makes your property unique. 
  3. Inspection & approval: Every property is personally reviewed for quality and fit. 
  4. Connect with ease: Once accepted, eviivo Suite seamlessly synchronises your inventory, rates and availability. 

Mr & Mrs Smith offers the prestige and storytelling power of the world’s leading boutique travel club. 

So why not list your property on Mr & Mrs Smith? 

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FAQs

How does Mr & Mrs Smith work with eviivo Suite? 

Mr & Mrs Smith is a global luxury travel club specialising in curating boutique hotels and unique distinctive stays for its audience of more than one million members. If you are contracted with Mrs and Mrs Smith, eviivo’s integration can keep your bookings and availability automatically synchronised across the two platforms. Descriptions, photos, amenities and policies must be managed directly in the Mr & Mrs Smith extranet: we recommend you replicate the configuration in eviivo Suite for consistency and convenience. 

The benefit: Attract the right guests at a higher rate, including loyalty-driven demand via World of Hyatt customers. (Mrs & Mrs Smith is part of Hyatt.)  

What type of properties does Mr & Mrs Smith accept? 

Mr and Mrs Smith’s focus is on boutique, design-led and luxury properties with a strong emphasis on character, experience and quality. An eligible property needs a clear identity and high standards. Each property is strictly reviewed prior to being accepted. eviivo cannot influence property acceptance. 

The benefit: Exposure amongst a curated set of properties within a luxury, high-value marketplace. 

How does Mr & Mrs Smith drive bookings? 

Mrs and Mrs Smith targets a high-value, experience-led traveller, for whom their brand trust and curated positioning enhance the likelihood of booking conversion. 

The benefit Higher ADR and overall guest spend. 

Everything   can do for you

When we say “all-in-one”, we mean it.
Stop juggling multiple tools and start managing all your business essentials
from one award-winning property management system.
Property Manager

Streamline your
daily operations in one
award-winning PMS

  • An exceptional booking calendar
  • Instant confirmations and invoicing
  • Payments, taxes and compliance
  • Rates, promos, extras & multi-media
  • Contactless check-in/check-out
Website Manager

Increase direct bookings
instantly with a beautiful,
responsive website

  • Powerful booking engine​
  • Stunning template website​
  • Mobile, SEO & AI friendly
  • Welcome rental guides
  • Easy custom page designs
Channel Manager

Unparalleled
synchronisation
across channels

  • Deepest OTA integration and 2-way sync
  • Rates, availability, photos, amenities, promos, extras, messages, and reviews
  • Preferred, certified connections
  • Instant 1-click onboarding
Payment Manager

Get paid sooner,
securely, across the widest
choice of processors

  • Airtight payment security​
  • Full native level 1 PCI compliance​
  • Unparalleled automation​
  • Visa, Mastercard, Amex, PayPal & more​
  • Widest choice of card processors
Promo Manager
  • Automated pricing rules
  • Web-exclusive promos​
  • Targeted promo codes​
  • Packages, special offers​
  • Early bird, last minute, length of stay​
Guest Manager
  • Unified guest messaging​
  • Multi-channel automation​
  • AI-powered 24/7 Concierge​
  • Customizable email designs​
  • Guest reviews and preferences​
Performance Manager
  • Preset and custom reporting
  • Charts, KPIs, snapshots, exceptions
  • Reconciliations, trial balances
  • Accounting ERP integrations
  • Housekeeping dashboard
Owner Manager
  • Trust accounting and fully automated owner statements
  • Powerful charges and fees system
  • Secure multi-user access & owner portal
  • Cleaning/maintenance dashboard
  • Customisable welcome rental guide
Dynamic AI pricing
  • Pricing driven by your goals & 100s of data signals
  • Transparent AI explains every price change
  • Full control to override/restore AI recommendations
eviivo Mobile
  • Free comprehensive mobile app
  • Access all core eviivo Suite features on the go
  • Run your business anywhere, anytime
Device Manager
  • Manage hundreds of smart locks from one place
  • Issue time-controlled access codes automatically
  • Support seamless check-in/check-out

Connecting you to all leading Online Travel Agencies

Want to see the full Suite in action?

Our experienced consultants will help you.

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* Disclaimer:  ‘”Mr&Mrs Smith” is a protected trademark that belongs to Mr&Mrs Smith. The trademark is used merely to describe the channel manager connection provided by eviivo.  eviivo is an independent company that is NOT part of Mr&Mrs Smith.  Any information provided about “Mr&Mrs Smith”  was publicly available at the time it was published by eviivo. Please visit the “Mr&Mrs Smith” website for the latest facts and figures.