Last month, we were excited to give our eviivo Hidden Gem of Normandy award to Catherine and Michael, the owners of the Manoir de Hérouville, in Litteau, France. The Hidden Gem award recognises the exceptional independent hosts and hoteliers, that provide an unforgettable experience. So we thought we’d catch up with the owners and find out their story, and learn what it is that makes them so unique, and ask their advice for independent hosts and

We know that when you stay at independent properties, you are going to get more than just a bed and a (wonderful) breakfast. You’re going to get a story. The story of the owners and maybe even a story about the history of the building you’re staying in. Well, one place you’re guaranteed to get a great history lesson is Plas Tan-Yr-Allt – whose property is so famous, it’s being used as part of a

It’s that time again… shut the door and grab a beer for 60 seconds with Rupert from Dowfold House Bed and Breakfast.  What advice would you give someone before they took a leap into the accommodation business? You need to examine carefully whether they actually like interacting with people. If they do, the the rest will naturally follow and they will have a rewarding time; if they don’t really like people, it’s the worst job

Great news for those wanting to take more direct commission-free bookings, as Facebook now has a function where you can add a BOOK NOW button that can link straight to your own website’s booking page. All you need is a Facebook page for your property and a website with the ability to take online bookings, and you are good to go! How do I add this button? Go to your Facebook page cover photo and

With so much competition out there, it’s so important to make sure that your accommodation stands out, whether that’s your online presence or when the guests are staying with you. We asked independent hosts and hoteliers to give us some tips on what they do to make sure their business stand out, and here’s what they told us:   It’s all about those great reviews “Encourage guests who have enjoyed their stay to leave feedback.