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6 Excellent Airbnb Lockbox or Smart lock Choices and What You Need to Consider

Having a Smart Lock or an Airbnb lockbox is a delightfully simple way to facilitate self check-in.

Lockboxes help you avoid having to wait around until 11 pm for late-night check-ins and prevent guests from feeling anxious about arriving without being able to get their room key.

Plus, they can be an ultra-affordable option! Lockboxes come in a wide variety of options to choose from. This could be overwhelming, but we’ll walk you through all of the offerings in the market so you can decide which best suits your vacation rental business. (We are NOT affiliated with any lockboxes companies).

As to Smart Locks, they use a combination of high security hardware and a software app to help you control access to the property remotely.

And with the right property management software, you can synchronise your Smart Lock or lockbox codes to be delivered straight to a guest’s email or texted to their phone.

What is a Smart lock?

A smart lock is a system that combines hardware (the actual locking device) and software that lets you control the lock remotely, via a mobile phone, wifi or bluetooth. Most smart locks work with iOS and Android phones and allow you to (1) control the lock remotely from your mobile phone (2) monitor who is approaching your property (some will even provide an interface to security companies) and (3) issue a unique code which you can send via your mobile phone to the person that you are trying to let in.

Integrated Smart Locks for remote Airbnb Check-in

Each of the smart lock providers below connect with eviivo suite to provide a seamless experience for contactless self check-in

The Keys Smartlock

Headquartered in France, The Keys manufacture smart locks for installation into doors. Their smart door locks connect to eviivo suite via Wifi and generate a new code for each new booking. The Keys are fully integrated with eviivo suite and you can therefore use Guest Manager to send any door codes safely and automatically to your guests a few days before arrival.

Extremely popular in Europe, the NUKi Smartlock and NUKi Combo are retrofittable electronic door locks, send digital access codes to your guests to allow them to enter vacation rental premises. The Nuki Smart Lock can be installed on the inside of the door within a few minutes and is immediately ready for use. It is fully integrated with eviivo suite and can be activated from your Smartphone.

Headquartered in Italy, Vikey has revolutionised the hospitality industry by introducing self check-in for hotels, B&Bs and vacation rentals. Vikey is integrated with eviivo suite. After completing their online check-in, guests receive a “virtual key” which allows them to open the doors of the accommodation directly from their mobile phone.

What Is an Airbnb Lockbox?

A lockbox is essentially a tiny safe. They’re just big enough to house your property keys and maybe a handful of peppermints. You can expect a lockbox body to be approximately 5.5” tall by 3” wide with about 3” of depth (14cm * 8cm * 8cm) and interior space of roughly 3.5” tall by 2.5” wide with 1” of depth (9cm * 6.5cm * 2.5 cm )

An Airbnb lockbox is a secure way to facilitate key handover for contactless check-in.

Lockbox Variations

Lockboxes may seem straightforward, but you’d be surprised to find just how many there are on the market! In fact, there is a wide variety of differences to take into consideration.

Lock Design

Keep accessibility in mind for your Airbnb lockbox. Ensure all guests at all hours will be able to easily unlock your lockbox.

  • Combination dial locks utilise a spinning dial that goes clockwise and counterclockwise to line up points at an indicator.
  • Wheel locks or 4-digit locks have a series of spinning wheels with numbers that line up to the designated code.
  • Push button locks have numbers or letters associated with buttons to enter a code. This makes them very easy to use, especially as numbers can be pressed in any order. For example, 1-2-3 could be punched in as 2-1-3.
  • Smart locks use an app and/or a keypad to enter a code, which is typically updated remotely.

Placement Method

There are two main types of Airbnb lockbox placements you can choose from:

  • Mounted is more secure, since there is no opportunity to use bolt cutters on the shackle. It does require more upfront labour and will need to be permanently affixed to your property.
  • Shackled, which has the loop securing a lock in place, most commonly seen around a door handle. It’s easy to find, since it’s affixed to the door it will be used on. It doesn’t present any risk of damage to your property upon setup.


Smart lockboxes and bluetooth lockboxes are readily available with features such as companion apps and the remote capability to update combinations. Analog options, on the other hand, solely utilise physical securities such as zinc-alloy walls and combinations.


It comes as no surprise that price increases with additional security features or the convenience of smart technology.

Smart lockboxes are anywhere from about five to six times as expensive as their analog counterparts, and come with maintenance in battery life or charging. They may still win you over with their increased convenience, as they allow you to set up new codes and monitor access remotely.

Notable Airbnb Lockboxes for Frictionless Self Check-In

kidde keysafe permanent 5-key, spin dial airbnb lockbox

Wirecutter researched the best lockbox by testing and tampering with lockboxes in the market, and their pick is the Kidde Keysafe Permanent 5-Key, Spin Dial.

This is a mounted lockbox with a lettered combination dial lock. It held up strong against brute force attacks with thick zinc-alloy walls and unique sloped sides.

Through their trials with professional locksmiths, they noted that combination dial lock was much more difficult to pick in comparison to push button or numbered wheels, but it is more difficult and time consuming to set up its code. If this is a deterrent, Kidde also has a push button option, the Keysafe Permanent, 5-Key, Pushbutton.

master lock 5400d airbnb lockbox

With more than 14,000 Amazon reviews and a 4.5 rating, the Master Lock 5400D is worth noting. The 5400D is the shackled version, but it is also available as a mounted version with the Master Lock 5401D. It has a 4-digit wheel lock with a very affordable price point. With its easy setup and simple to use design, this is a popular choice for a basic Airbnb lockbox.

igloome smart keybox 3 product photo

With this smart lockbox, you can grant access from anywhere. Designed for hassle-free sharing, you can send PIN codes to guests through a variety of communication channels including SMS, WhatsApp and Facebook Messenger, and you can set specific PIN access types. With their mobile app, you’re able to track activity including the date and times the lockbox is accessed, PIN code logs, and battery status.

changeovers contactless check-in guest experience operations