Your facilities, policies, review scores, and the labels and buttons are automatically translated on your website. We currently support translations in English, French, German, Spanish, Italian, Portuguese (Brazil) and Portuguese (Portugal).
With this new version of eviivo suite, it is now possible for you to translate your own content, descriptions, booking terms and custom pages as well, so the guest can view and book your property in their own language. You will need to carry out these translations yourself, ask a friend or use a translation service or a tool like Google Translate.
Guests can select the language they want by using the dropdown in the top right corner of your eviivo website or booking pages.
The table below shows which text can be translated and where to access the text
| Content | Where to find it | Notes |
| Short and long property description | Settings / Content / Business Information / Descriptions | |
| Special Booking Requirements | Settings / Content / Business Information / Special Requirements | These will now appear prominently on the payment page |
| Accessibility information | Settings / Content / Business Information / Accessibility | |
| Property Image and photo titles | Settings / Content / Business Information / Images | "Edit" the image to see the description |
| Room Type names and descriptions | Settings / Content / Products / Description | |
| Room Type image and photo titles | Settings / Content / Products / Images | "Edit" the image to see the description |
| InstantWeb Custom pages (menu tab name, and content) | Settings / Content / InstantWeb Settings / Manage Pages | Pre-built pages can have their names translated. Custom pages can have each section translated as well |
| InstantWeb Widgets | Settings / Content / InstantWeb Settings / Manage Widgets | |
| Booking Terms | Settings / Policies | These appear on booking pages and guest confirmation emails |
Property Description translations example:-
To enter a translation:
• Go to the Settings tab, then Content and select the menu on the left to go to the area you wish you translate. (For example, select Business Information, Description to translate the property description as shown in the above example).
• Click on the slider at the top right of the screen to "Show Translations"
• Choose the language of the translation in the dropdown, and enter the translation
• Repeat for other languages
• Press "Save" at the bottom of the page
• Your translations will take a few hours to update on your website.
If a language appears with a "Tick" in the dropdown, it means that a translation is available already:
• To remove a translation, select the language click on the 'Clear' link, then press ‘Save’
• If the guest selects a language on your website which you have no translations for, they will naturally see the text in your own local language by “default”.
Good to know! You need to be using one of our new mobile-friendly web templates to take advantage of the translation capabilities. if you are still using an old non-responsive eviivo web template, please contact eviivo through the “Help” / Ask eviivo button to request a free upgrade. Please note that we have high demand for our free upgrade services and you may have to wait some time for an appointment. Once an appointment is agreed it is important that you do not miss the time slot allocated to you.
