Founded in the late 1990s by CEO Charles Gulland, Wigwam Holidays works closely with farmers across the UK, who make up 80% of its franchisees.
These farmers and smallholders host the brand’s luxury timber Wigwam Pods on their land – transforming picturesque yet underutilized spaces into profitable and sustainable outdoor hospitality sites.
IN BOOKINGS
IN REVENUE
The challenges before eviivo
The Wigwam team previously used another system to manage bookings and pricing. However, as they pivoted to a business model more akin to “outdoor hotels”, they realized an upgrade was needed to operate with greater efficiency.
They also knew their farmer and landowner franchisees, many of whom worked 365 days a year and possessed limited-to-no tech experience, would require an intuitive, user-friendly platform from day one.
The solutions implemented with eviivo
Equipped with eviivo Suite™, the eviivo Mobile app, and just a few months of hospitality management training, farmers and landowners have been able to launch fully-fledged hospitality businesses as an additional revenue stream.
- eviivo’s user-friendly interface helps users manage bookings, payments and guest communications, regardless of their previous tech experience.
- Deep, automated OTA integrations help franchisees expand their market reach with minimal manual effort.
- Dynamic pricing tools allow the Wigwam team to better adapt to supply and demand.
The results
- After trialling eviivo, one Wigwam Holidays site experienced a 300% increase in bookings.
- In just six weeks between July and mid-August, revenue rose from £15,000 to £45,000 compared to the same period in the previous year.
Conclusion
Morgan Gulland, General Manager of Wigwam Holidays, states “eviivo is a key driver for Wigwam’s continued evolution. By switching to eviivo, we’ve equipped ourselves with the tools we need to manage pricing and bookings more efficiently.”
We’re proud to have helped Wigwam pioneer this efficient, elegant and eco-friendly way of sharing the great British countryside with travelers.