My Guest Manager

A great way to grow your reputation,
nurture loyalty and drive repeat business

Book a demo

Taking your guest relations and communications to the next level

The quick path to success, is to give your guests an unforgettable experience, and to encourage word of mouth.

My Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs, improve guest communications, and collect great guest reviews.

My Guest Manager

Key Features

Know Your Guests

Keep track of all your guest information in one place, and understand their lifetime value.

Pre-Arrival Emails

Email guests automatically ahead of their stay, with useful information and clear check-in instructions (directions, access codes, menus, points of interest etc.).

One-Click Registration Cards

Print registration cards in one click and generate the relevant police reports automatically.

Multiple Guests

Update, edit and store information about multiple guests under the same booking.

Post-Departure Emails

Email guests automatically after their stay, to collect feedback and great reviews, and to thank them for their visit.

Control Reviews

Manage guest reviews and choose whether to display them on your website.

Do It Your Way

Use our drag and drop editor to customise all guest communications, and truly reflect the character and personality of your business.

Enriched Guest Profiles

Use Member IDs and your own custom data to enrich guest information, and obtain their consent online under GDPR.

Keep In Touch

Use our guest report to create GDPR compliant marketing lists, for immediate use with SendinBlue’s free mass-mailing tool.

See what our customers think of My Guest Manager

Connecting you to all the leading online travel agencies

*affiliate connection

Why eviivo?

We’re so much more than software. And here's why we would very much like to work with you.

Training

Your success matters. When you come on board we give you free training, and stay with you until you’re comfortable and everything’s running smoothly.

Support

You can count on us seven days a week. We offer free support via live chat, the web and by phone. You can get in touch with just one click.

A Vibrant Community

Become part of eviivo’s vibrant global community - be unique, do business your way, and tell your story to the world!

Free Press Coverage

We fight your corner and regularly generate free press coverage for our customers. We sponsor National B&B Week and fund major awards for independent hosts.

Expert Knowledge

Our people have spent years in the business, learning best practices from leading brands. We know hospitality and technology inside and out, and we love sharing our knowledge with you.

Exclusive Offers

Receive free membership of eviivo’s Marketplace, with exclusive discounts and special offers from hundreds of suppliers and leading brands.

Open Partnerships

We are part of an integrated ecosystem of related booking technologies & platforms. Always happy to partner to make life easier for you.

Want to find out more?

Sign up for a short demonstration from one of our friendly experts.
They’ll get you started, with your first 30 days free!

Learn More