Payment Manager

Collect any amount, from any source, at any time
– securely and automatically.

Take charge with
automated payments

Payment processing should be smooth, not stressful. With Payment Manager software, payments flow seamlessly into your bank account.

Automate transactions regardless of booking source. It’s fast, safe and error-free – no more typing out numbers by hand! Accept payments in any currency through your website, OTAs, or via secure email links.

Take control of your cash flows by choosing exactly how and when to charge guests – for bookings, deposits, extras, and other fees.

Charge or refund a card in one click …
or take payments manually. It’s your call, always.

More options, more cash

The payment flexibility doesn’t stop there. Payment Manager supports the world’s leading card processors, including PayPal, Stripe, Worldline and CardConnect / Clover – and offers built-in support for over 500 regional configurations, including connections to many local banks and providers.

Enjoy the freedom to choose your payment gateway – with no lock-ins and greater control over merchant fees.

Guests get more choice too. Accept payments from all major credit cards and virtual cards (Visa, Mastercard, Amex, Discovery and more), support major payment wallets like PayPal, Apple Pay and Google Pay™, or offer alternative direct methods like Sofort or iDEAL.

Protect your revenue –
and reputation

No matter how or when you collect payments, rest assured, all transactions are 100% secure. eviivo’s integrated payment engine is natively compliant with PCI-DSS and 3D Secure for total peace of mind.

Save time securing bookings and damage deposits with automated pre-authorisation. You’ll avoid the hassle of unnecessary refunds while reducing chargebacks and
card declines.

(And if a card is subsequently reported as expired, stolen,or declined for exceeding its credit limit? Our system flags it fast, so you can take action right away.)

Learn more about protecting your cash with eviivo

Give guests what they want

Payment Manager doesn’t just mean quicker payouts and time saved for your team – it also creates a smoother experience
for guests.

Cater to their preferences for seamless payments and contactless check-ins/outs. Give them flexibility to pay their way. And earn their trust with PCI-DSS compliant payments that guarantee their card details stay safe.

It’s more than smooth payment processing – it’s the key to fewer cancellations, happier guests and increased revenue.

Track all transactions
in one place

eviivo centralises all payment data for
simpler tracking, reporting and reconciliation.

Access reports to track transactions by booking source or payment method, and easily view deposits due, outstanding balances, and cash/card movements for any period.

Quickly reconcile payments by booking source, card type or OTA channel, and reconcile OTA payouts by VCC or
direct bank transfer.

Optionally provide guests with statements that itemise every aspect of their stay while automatically recognising any amount prepaid via an OTA – at the guest price, not the wholesale price.

Improve compliance with a system that automatically distinguishes advanced deposits from prepayments via OTAs – and updates accounting entries based on the timing of collections and refunds.

Read our white paper on how to protect your cash:

Payments, chargebacks and fraud prevention

Download our white paper here

Payment Manager highlight	How it helps you
Automate payments completely and/or schedule automated payment requests via email, SMS or WhatsApp at set times.	Improve your cash flows by collecting any amount at exactly the right time.
Set different payment schedules for bookings, extras, damage deposits and other charges or fees.	Create custom payment flows that work best for your business.
Secure damage deposits through automated pre-authorisation.	Avoid the hassle of unnecessary guest refunds. Save time.
Payment transactions are subject to the most stringent PCI DSS and 3DS-2 compliance checks.	Operate with absolute peace of mind.
Connect to your preferred card processor from a wide range of options.	Avoid lock-ins. Control merchant fees and deposit requirements.
Immediate notification to you / the guest / the OTA whenever a card fails to pass muster.	Minimise no-shows and chargebacks.
Reconcile payments by booking source, card type or OTA channel.	Spot anomalies faster.
Collect payments manually if you prefer.	Total flexibility. Absolute payment security.